We are continuing to invest in RNS to improve the customer experience, including through the recent launch of our enhanced document conversion functionality.

This year, we are broadening our survey to better understand your experience of using RNS, where you encounter friction and which future enhancements would deliver the greatest value. Your feedback will help us prioritise our investment and shape the future development of our services.

Thank you for taking the time to share your views. We genuinely value your input and partnership.

Full Name *


Company *

Phone Number

Email Address *

General

1. What best describes your organisation? *

2. Which best describes your role? *

Your experience with RNS

3. Overall, how satisfied are you with RNS?

4. How easy is it to create and submit announcements through RNS?

5. Which steps in the announcement process create the most friction? *

Select all that apply

6. How would you rate your level of satisfaction with RNS in regards to value for money?

Product enhancement priorities

7. Which areas of RNS would you most like us to enhance? *

Select up to 3

8. Which future capabilities would deliver the most value to your organisation? *

Select all that apply

9. Is there any functionality that you would expect RNS to provide that we do not currently offer?

Please specify

10. Are there any manual tasks in your disclosure process that you would like RNS to automate?

Please specify

11. What information would you find most valuable after an announcement is released?

Please specify

12. RNS is fully operational from 07:00 to 18:30 each weekday. Outside these hours, ad hoc support is available with distribution through UK Financial Media. When, if at all, would your organisation be likely to use additional RNS support outside of the core operational hours?

Please specify

Future needs

13. What changes do you expect in issuer communications over the next three years, and how would you ideally want RNS to support these future needs?

Please specify

14. Do you have any disclosure obligations within, or outside of the UK that you use other providers for?

If yes, please provide more details

15. Would you like us to contact you directly to discuss our improved document converter functionality, or how we can better help you with your disclosure obligations?

If yes, please provide the best contact details for your company for this purpose

16. How likely are you to recommend RNS?

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